Plain English, because that's how we do everything. Last updated July 2026.
Near Me Plumbing & Gas, a growing local gas, heating and plumbing business based in Jarrow, South Tyneside (Gas Safe Reg. No. 918791). Contact: 07572 681241 ยท info@nearme-plumbingandgas.com.
Information you give us so we can quote for and carry out work: your name, telephone number, email and property address; authorised tenant contact details where you ask us to liaise with tenants; job descriptions, appliance information, and any photos or videos you send us; quotations, invoices and payment records; gas-safety certificates; and your service, repair and communication history.
We use your information to reply to enquiries and provide quotations (taking steps before entering a contract); to book, carry out, invoice and guarantee our work (performing a contract); to keep records the law requires us to hold, such as gas-safety and tax records (legal obligations); to run and improve the business, including reminders such as service and CP12 renewals (legitimate interests); and, where the law requires it, with your consent.
We use trusted providers to run the business, and share only what's needed to do the job: email and communications providers; WhatsApp for messages you send us; booking and customer-management systems; invoicing and accounting systems; banks, payment and direct-debit providers; gas-safety certificate systems; website hosting and analytics providers; professional advisers such as our accountant; and the employees, engineers or subcontractors involved in delivering your work. We do not sell your personal information.
Only as long as we need it for the purposes above and to meet our legal obligations. For example, landlord gas-safety records are retained for the legally required period, and accounting and tax records are generally retained for six years where applicable.
The cookies and analytics used on this site may change as the website develops. Where consent is legally required, we will request it.
Under UK GDPR you can ask to access, correct, delete or restrict the information we hold about you, object to certain uses, ask for a copy of your data, and withdraw consent where we rely on it โ just email info@nearme-plumbingandgas.com. If you're unhappy with how we've handled your data, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk.
We may update this policy as the business develops โ the latest version will always be on this page.